Front of House / Assistant Operations Manager

Expiring today

Recruiter
TRS
Location
Birmingham, West Midlands
Salary
Negotiable
Posted
24 Aug 2017
Expires
22 Sep 2017
Contract Type
Permanent
Hours
Full Time

This leading-edge Property Services company in Birmingham are looking for an Assistant Operations / Front of House Manager to oversee one of their luxury Residential Developments in Birmingham.

The role: This role is working in a 5* Luxury Front of House environment within in a Corporate reception. It will involve:

  • Management of Reception and Cleaning staff
  • Overseeing contractors
  • Handling tenant enquiries and complaints
  • Some facilities and Operations Management
  • Liaising with staff around administration
  • Working with local couriers
  • Providing IT Support
  • Delivering the highest level of customer service to clients and guests
  • Other Customer Service duties (billing, invoicing, facilities etc.)

The candidate: The ideal candidate will have:

  • A proven track record within a Customer Service environment
  • Previous experience managing a team of at least 2 staff members
  • Strong IT skills
  • A passion for delivering 5* Customer Service
  • Strong communication skills
  • Be highly presentable
  • Excellent grasp of English both verbally and written
  • Strong career aspirations
  • Strong work ethos

The opportunity: This isn't just a job, there is a defined career path for those individuals who have a passion to develop their skills.

If you are interested in joining this fantastic organisation, please send your CV and covering letter detailing availability and desired salary.