Inbound Customer Service Advisor

The AA
Competitive salary + benefits
05 Aug 2017
16 Aug 2017
Full Time
Inbound Customer Service Advisor Location – Oldbury Full time/Part time Salary - £16,038.24 8% Flex Business Area: Contact Centres, Road Reference: CCRI00417 As the UK’s leading breakdown organisation we are currently looking to recruit high calibre individuals for our Oldbury site. We have a number of exciting career opportunities available and will ensure that, throughout the course of your application, we will match your skills and experience to the right environment for you. In the time it takes you to read this job description, we will have got around 20 members back on the road. We are the UK’s number one motoring organisation and you can help us keep it that way. When it comes to keeping our customers happy, our Customer Advisors are integral. Expert, honest, and great at building rapport, you’ll make sure our customers feel cared for - whether calling members to win them back, updating their cover or solving problems when they have a crisis. No matter where we work, we’re ‘Always On Patrol’, ready to assist members round the clock. Sales performance matters, too. We’ll expect you to sell memberships to warm prospects, so people can be sure to benefit from our unrivalled service. Highly-motivated. Keen to learn. Excited by targets. Makes people happy. Wants to do the right thing. Excellent communicator. Great in a team. Sound like you? Then please apply. We’ll be even better for having you. And you’ll be keeping the UK moving. Ideally 5 GCSE Grades A to C or equivalent Excellent communication Previous contact centre experience (desirable but not essential) Ability to work as part of a team