Customer Service Advisor

Recruiter
LTK Consultants
Location
Solihull
Salary
£15,704 Pro rata
Posted
21 Jul 2017
Expires
19 Aug 2017
Contract Type
Permanent
Hours
Full Time

LTK Consultants has an exciting opportunity for a Customer Service Advisor to join the team based in Solihull. You will be on a part time permanent contract, with a salary of £15,704 Pro rata.

Job Role as our Customer Service Advisor

- To be an ambassador for LTK at all times on the client premises or dealer locations

- To make outbound calls to all customers to validate customer satisfaction

- Facilitating resolutions between the customer and relevant dealership, as directed by the customer

- Taking accurate messages and ensuring delivery and conclusion

- To deliver as exceptional and prompt experience to all of our customers

Key Accountabilities as our Customer Service Advisor

- Exceptional customer service skills

- Professional telephone manner

- Excellent listening skills

- Ability to work well under pressure and remain professional at all times

Desirable requirements

- Previous experience of working in customer complaints or a contact centre

- Customer service environment

Benefits of becoming our Customer Service Advisor

- Flexible working hours

- 22 days holiday plus 8 bank holidays

- Contributory Pension Scheme

- Health Cash Plan

- Career progression actively supported

- Free on-site car parking

- Career progression and a fantastic team of people

If you feel you are the right candidate for the role as our Customer Service Advisor then please click ‘apply’ now! We’d love to hear from you!